The Human Side of IT: Bridging Technology and People – REMASTER 2026

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Martyn Richard Jones

Remastered for 2026

INTRO 2026

Reality bites down hard when it wants to, and more often than not when we are least expecting it. IT is seldom given importance for valid business reasons, such as its support of operational excellence or the quality support of valuable, mission-critical business, and bureaucratic reasons are not necessarily business reasons; they are frequently at the forefront of business life for primarily negative reasons.

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Aligning ICT with Business Strategy for Growth – REMASTER 2026

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As a CEO, CIO, or student of Business Management, you will understand this. Information and Communication Technology (ICT, also known as IT) has become essential. It is crucial. It is a pervasive element in the fabric of corporate life. What I mean by ICT encompasses three essential elements: Processes, Information and Technology. ICT should be seen as an important corporate asset. More importantly, Information, Processes, and their Management (IM) should be considered as such. They should be made to work as contemporary business enablers. They should bring about value-adding alignment in business. Thus, they should be managed as such. Although it does work that way, it typically doesn’t.

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