Aranjuez, Spain

Martyn Richard Jones

Bruxelles 19^th May 2019

Listen well

I am a big fan of listening well and in continually improving listening skills. Yes, there are times when we can over-listen but this is also linked with skills of diplomacy and politics. How we listen should inform us a lot about what we and others really are.

So, whilst I am a big advocate of listening well I see that the world of business, and especially the sub-world of IT, is plagued with vain, impulsive and badly informed vote-takers who stubbornly resist the need to listen well and who will attempt to deftly fill the whole of the available time bashing their gums in communicating what are to all intents and purposes vacuous inanities and long litanies of meaningless clichés, full of terms that they either abuse or misunderstand; or even a bit of both.

And, as anyone who has worked with IT will know, I am not making this up. We used to call this charlatanry now we simply call it consulting. It still isn’t turning a pig’s ear into a silk purse, no matter how much people insist. But, there it is, in all its magnificent mediocrity.

Some people tell me it’s because IT attracts people with autism and Asperger’s syndrome; whatever that is.

I tend to put this refusal to listen down to other things; my money is firmly on arrogance and ignorance.

But, they just don’t get it, do they? Continue reading →