Martyn Richard Jones
Remastered for 2026
INTRO 2026
Reality bites down hard when it wants to, and more often than not when we are least expecting it. IT is seldom given importance for valid business reasons, such as its support of operational excellence or the quality support of valuable, mission-critical business, and bureaucratic reasons are not necessarily business reasons; they are frequently at the forefront of business life for primarily negative reasons.
It’s hard to be critical of organisational IT because it’s not just about technology. Still, primarily it is about people, their careers, their work, their livelihoods, their aspirations, their level of comfort, their visions for the future, and their dignity, and so on and so forth.
Even if it is too frequently the case that some in IT management do not consider human factors in their decision-making, that is no excuse for using the very same simplistic, inhumane instrumental reasoning to describe, analyse, and criticise the big IT picture. Of course, from time to time it is necessary to be brutally honest – and from one’s own perception of the situation and possible solutions, as right or wrong as they may be – to provoke educated debate, new ideas and agile change. Therefore, the intention is, of course, to address the issues at hand with sound thought and the required levels of seriousness.
Many thanks for reading.
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