Business process intelligence

As for the future, your task is not to foresee it, but to enable it.

Antoine de Saint-Exupery

The allure of future happiness

Companies the world over have been busily moving away from the more traditional function-based business structures, with their attendant silos of competence, overlapping roles and artificially limited responsibilities, to highly focused business-driven process models.

Well-bounded business process reengineering has often been a critical success factor in contemporary business strategies. So, new ways of looking at processes are introduced in order to bring about far greater levels of simplicity, marked improvements in service and product quality, new-found process robustness, greater customer intensity and intimacy. Continue reading →