Martyn Rhisiart Jones

As a CEO, CIO, or student of Business Management, you will understand this. Information and Communication Technology (ICT, also known as IT) has become essential. It is crucial. It is a pervasive element in the fabric of corporate life. What I mean by ICT encompasses three essential elements: Processes, Information and Technology. ICT should be seen as an important corporate asset. More importantly, Information, Processes, and their Management (IM) should be considered as such. They should be made to work as contemporary business enablers. They should bring about value-adding alignment in business. Thus, they should be managed as such. Although it does work that way, it typically doesn’t.